Privacy Policy

This Privacy Policy explains how Urban Vision Ads ("we", "our", "us") collects, uses, and shares information when you use our website, request a quote, or purchase services.

Information We Collect

Contact details – name, email, phone number, city.
Project details – event date, occasion, message content, target locations, budget.
Payment information – processed by our payment provider; we do not store full card numbers.
Usage data – IP address, device/browser, pages viewed, and interactions (via cookies, analytics).
Media – photos or artwork you upload or send us.

How We Use Information

Provide quotes, design services, booking, and customer support.
Send service communications (approvals, schedules, invoices, proofs of play).
Improve our website and services, including quality assurance and analytics.
Marketing with your consent (e.g., showcasing anonymized work or testimonials).
Legal/compliance purposes and to prevent fraud or misuse.

Cookies & Tracking

We may use first‑party cookies and third‑party analytics (e.g., Google Analytics) to understand site usage. You can control cookies in your browser settings. Some features may not function without cookies.

We share information with trusted vendors to run our business, such as payment processors, design tools, hosting, analytics providers, and billboard network partners. We require vendors to use information only to provide contracted services. We may disclose information if required by law or to protect our rights.

Retention & Security

We retain information for as long as needed for the purposes above and as required by law. We use reasonable administrative, technical, and physical safeguards; no method of transmission or storage is 100% secure.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict use of your personal information, opt out of certain processing, or request portability. To exercise rights or make a complaint, contact us at hello@urbanvisionads.com. California residents can opt out of “sharing” for cross‑context behavioral advertising. EU/UK residents may contact their supervisory authority.

International Users & Legal Bases

If you are outside the U.S., your information may be transferred to the U.S. and other countries. For EU/UK users, we rely on legitimate interests, performance of a contract, consent, and legal obligations as applicable.

Changes

We may update this Policy. The “Effective” date will indicate the latest version. Significant changes will be highlighted on this page.

Terms of Service

Please read these Terms carefully. By using our website or services, you agree to these Terms.

1. Services & Scope

We provide creative design, placement, and scheduling of messages on electronic billboards through our partner networks. Availability varies by city, venue, and date.

2. Quotes, Bookings & Scheduling

Quotes are estimates and subject to availability, venue fees, taxes, and final artwork approval.
A booking is confirmed when payment is received and we send written confirmation.
Air times and rotations are provided by partner networks and are approximate; slight variations may occur.

3. Pricing, Payments & Refunds

Prices are listed before tax and fees unless stated otherwise.
Full payment (or specified deposit) is required to secure a slot.
Refunds: (a) 100% if we cannot secure any agreed placement; (b) 50% if you cancel 72+ hours before the scheduled start; (c) no refund within 72 hours of start or after airing, except where required by law.

4. Creative, Proofs & Approvals

Two design revisions are included unless your quote states otherwise; additional revisions may incur fees.
You are responsible for the accuracy and legality of messages, names, and images you provide.
We may refuse content that is illegal, hateful, or violates network policies or third‑party rights.
Final approval must be provided in writing before we submit to the network.

5. Intellectual Property

All original artwork we create remains our intellectual property until paid in full.
Upon full payment, we grant you a non‑exclusive license to use final creatives for personal or business promotion. Network templates, stock, and fonts remain subject to their license terms.
You represent you have the rights to any content you supply and grant us a license to use it for the project.

6. Publicity

Unless you object in writing, you allow us to display non‑sensitive images of your campaign (e.g., mockups, venue photos) in our portfolio and social channels.

7. Acceptable Use

You agree not to submit content that is illegal, pornographic, hateful, infringes rights, or violates network rules. We may suspend or terminate projects for violations.

8. Scheduling Changes & Force Majeure

Weather, technical issues, or city events may require adjustments by venues. We will make commercially reasonable efforts to rebook comparable slots.

9. Disclaimers; Limitation of Liability

To the maximum extent permitted by law, services are provided “as is”. We disclaim warranties of merchantability, fitness, and non‑infringement. Our total liability for any claim is limited to the amount you paid for the affected booking. In no event will we be liable for indirect, incidental, special, or consequential damages.

10. Indemnification

You agree to indemnify and hold harmless Urban Vision Ads from claims arising out of content you provide, your misuse of services, or your breach of these Terms.

11. Termination

Either party may terminate a project before submission to the network. Your obligations to pay for work performed remain.

12. Governing Law; Dispute Resolution

These Terms are governed by the laws of the State of New York, without regard to conflict‑of‑laws rules. Disputes will be resolved in the state or federal courts located in New York County, New York, unless otherwise required by law. You and we waive jury trial to the extent permitted by law.

13. Changes to Terms

We may update these Terms; material changes will be posted here with a new effective date.

Contact

Email: hello@urbanvisionads.com
Phone: (555) 123‑4567